Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

**In-stock** glasses are shipped within **one business day** of receiving your order. On our website, the **estimated delivery date** is indicated immediately below the "Add to Cart" button. Times may vary depending on the model and supplier. To confirm the delivery date before purchasing, we recommend that you **contact our Customer Service via Chat or email **.

The **estimated delivery date** is always visible on our website, under the "Add to Cart" button. Times may vary depending on the model and supplier. If you have any doubts about the indicated date, do not hesitate to **contact our Customer Service via Chat or email **.

ITALY FOR YOU always ships via **reliable couriers** such as FedEx, DHL. It is not possible to ship via postal service. In case of problems with the shipment, you can contact the courier directly or **us**.

Shipping costs vary by country; please see **dedicated page** for details. Costs include **insurance and transport** from Italy to the destination country. Any additional **duties, customs charges and administrative costs** are the responsibility of the recipient.

No, ITALY FOR YOU must always declare the **actual value of the goods** for customs inspection, and it is not possible to mark the package as "gift" or "sample". Each shipment includes the corresponding invoice.

You will pay **only one shipping charge** for the entire order, regardless of the number of glasses.

If your country is part of the European Union, prices on ITALY FOR YOU are **already inclusive of VAT**, so you will not have to pay additional amounts for import taxes.

Yes, you can select your desired shipping country from the drop-down menu. The shipping cost and the price of the glasses (which may include local VAT) will update automatically.

The tracking number is sent by email when the shipment is prepared, but becomes **active within 24/48 hours**. Numbers provided on Friday may only be active from Monday evening (Central European Time). Couriers do not deliver on Saturdays, Sundays and public holidays.

Yes, but you must provide the physical address of the base in the foreign country. Shipments remain subject to local customs regulations. For information on import duties, contact the customs authority or FedEx or DHL customer service in the country.

Of course! You will receive an SMS from DHL with the unlock code to collect the package. You have **5 days** to collect it from the moment you receive the SMS.

At the moment, this is not possible.

To ensure safe delivery, we recommend that you provide an address where someone is **available to sign** and collect the package.

Unfortunately, we do not offer gift box service at this time. Sign up to our newsletter to stay up to date on all the latest news!

Yes, you can purchase temples, lenses and nose pads. For costs and availability, **contact our Customer Service**.

We invite you to read our article on **how to choose the right size** for your glasses. If you need further advice, do not hesitate to **contact our customer service team**.

Yes! By subscribing to our **newsletter**, you will immediately receive a **welcome gift**. In addition, **personalized weekly offers**, discounts and exclusive previews await you. Follow our **blog** to stay up to date on trends and new collections.

Sign up to our **newsletter**! You will receive personalized offers, exclusive discounts, previews and lots of style advice directly in your inbox.

In Italy, this service **is not yet available**. Sign up to our newsletter to be the first to know when it will be active!

These are lenses that correct **a single visual anomaly**, allowing clear vision at a specific distance (near or far). They are ideal for reading or distance vision.

These lenses correct **multiple visual anomalies**, allowing you to see well both near and far with a single pair of glasses. For this type of lenses, we recommend taking measurements and evaluating them directly from an optician, and do not recommend purchasing them online.

**Aspheric lenses** have a special geometry that makes them **thinner** and improves visual performance. In addition, they reduce the magnifying effect of the eye typical of spherical lenses, improving aesthetics.

Photochromic lenses come in three colors: **brown, green, and gray**. Often, nearsighted people prefer brown, while farsighted people are more comfortable with gray.

Polarized lenses **absorb light and counteract glare** from reflective surfaces (such as water or asphalt). They are ideal for driving and outdoor sports, reducing glare and improving visual clarity.

Mirroring is a treatment applied to the outer surface of the lenses that creates a **reflective effect**. These lenses significantly reduce the amount of light that reaches the eyes, making them suitable for very bright environments. The intensity and color of the mirroring are independent of the base color of the lens.

It is a number that indicates the **thinness of the lens**: the higher it is, the thinner the lens. For those with high prescriptions, a high refractive index guarantees excellent aesthetic and visual performance.

Absolutely! All our lenses offer **UV protection** as required by current legislation, safeguarding your eyes.

It is a special treatment that **hardens the surface of the lenses**, protecting them from scratches and light marks due to daily use.

Anti-reflection is a surface coating that **eliminates almost all reflections** (internal and external) and "ghosting". It is a highly recommended treatment for everyone.

Anti-reflective blue light lenses **protect your eyes** from blue-violet radiation emitted by digital devices (smartphones, tablets, computers). This helps prevent dryness, itching, burning, eye strain and sleep disturbances, improving visual comfort.

Our lenses are supplied by **Synchrony (Carl Zeiss Group)** or **Vision Optics (Essilor Group)**. Both companies have decades of experience in the ophthalmic lens industry, offering the best value for money.

**No, lenses are not refundable.** If you request a frame color change, the lenses can be adapted to the new glasses, as long as the caliber (lens size) remains the same.

You can clean your lenses with **warm water and neutral soap** or with special sprays for glasses available in optical stores. Using other products could damage the lenses.

No, sorry, we do not offer this service.

No, we do not accept direct payments through FSA or HSA. However, we can provide you with the **invoice** to use to request reimbursement from your insurance company.

We accept several payment methods for your convenience:
* **Credit Cards:** Visa, Mastercard and American Express
* **PayPal**
* **Scalapay:** (valid in France and Italy)
* **Bank Transfer:** (only for Italy)
* **Cash on delivery:** (only for Italy and for purchases up to €500)

Bank transfer is an option available **only in Italy**. You will find the coordinates in the order confirmation email.
**Bank details:**

INSERT!!

**Reason:** Please enter the **order number** and the **name** of the person who ordered the products, especially if different from the account holder.

**Security is our priority!** For credit card payments, we rely on online systems that guarantee maximum transaction protection. Your sensitive data is entered **only on the Bank's secure server** and is never collected or stored on our servers, ensuring your complete peace of mind. For further information, write to us at **info@italyforyou.it**.

If there are no problems with your card, try placing the order again **changing browsers**, **clearing history** or choosing **PayPal** as your payment method (you can use it even without an account). If the problem persists, **contact your bank**.

If you do not receive confirmations from ITALY FOR YOU or the payment circuits, please **contact us here**. The transaction may not have been finalized correctly, even without error messages. If in doubt, also contact your bank.